Terms of service

Terms of Service

Welcome to Steroids and Peptides UK.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Terms

By using this website, you confirm that you are at least 18 years old and legally able to purchase the products offered on this website.

You agree not to use our website, products, or services for any unlawful, unsafe, or unauthorised purpose.

We reserve the right to refuse service, cancel orders, or restrict access to our website where we believe a customer has breached these Terms or where we are unable to lawfully fulfil an order.

2. Product Information

We aim to ensure that all product descriptions, images, pricing, and availability information are accurate and up to date. However, we do not guarantee that all information on the website will always be complete, accurate, or error-free.

Product packaging, labels, ingredients, specifications, and availability may change without notice.

The information provided on this website is for general product information only and should not be treated as medical advice. Customers should consult a qualified healthcare professional before using any health-related, medicinal, or specialist product.

3. Medical and Health Disclaimer

Our products may be health-related or medicinal in nature. You are responsible for ensuring that any product you purchase is suitable for your intended use and complies with all applicable laws and regulations in your location.

We do not accept responsibility for misuse, incorrect use, allergic reactions, side effects, or any harm caused by use contrary to product instructions, medical guidance, or applicable law.

Do not use any product if you are unsure whether it is suitable for you. Seek professional medical advice before use.

4. Orders

When you place an order, you agree that all information provided is accurate, complete, and current.

We reserve the right to reject or cancel any order for reasons including, but not limited to:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraud or misuse

  • Legal or regulatory restrictions

  • Incomplete or inaccurate customer information

If an order is cancelled after payment, we will notify you and process any applicable refund using the original payment method.

5. Pricing and Payment

All prices are shown on the website and may be changed at any time without notice.

Payment must be completed before an order is processed or dispatched. We reserve the right to withhold dispatch until full payment has been received.

6. Shipping and Delivery

We aim to process and dispatch orders as quickly as possible.

Estimated delivery time is 3 to 5 business days after dispatch.

Delivery times are estimates only and may be affected by courier delays, public holidays, stock availability, incorrect delivery details, or circumstances outside our control.

We are not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

7. No Return Policy

Due to the medicinal, health-related, and hygiene-sensitive nature of our products, we operate a strict no return policy.

All sales are final once an order has been dispatched.

We do not accept returns, exchanges, or refunds for:

  • Change of mind

  • Ordering the wrong item

  • No longer needing the product

  • Opened, used, unsealed, or tampered items

  • Sale items

  • Gift cards

Please check your order carefully before placing it.

This policy does not affect your statutory rights.

8. Damaged, Defective, or Wrong Items

Please inspect your order immediately upon delivery.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible at:

info@steroidsandpeptidesuk

Please include your order number, proof of purchase, and clear photos or details of the issue.

If the issue is approved after review, we will offer an appropriate resolution in line with your statutory rights.

9. Refunds

Refunds are not offered unless the item is confirmed to be defective, damaged, incorrect, or where required by law.

If a refund is approved, it will be processed back to your original payment method within 10 business days. Your bank or payment provider may take additional time to process and post the refund.

For refund questions, contact us at:

info@steroidsandpeptidesuk

10. Customer Responsibilities

You agree to use all products responsibly, lawfully, and only as intended.

You must not:

  • Misuse any product

  • Resell products without permission

  • Use products for unlawful purposes

  • Provide false or misleading information

  • Attempt to interfere with the website or payment systems

  • Violate any applicable laws or regulations

11. Website Use

You agree not to copy, reproduce, distribute, modify, or exploit any part of our website, branding, product content, images, or materials without written permission.

We may suspend or restrict access to the website if misuse, fraud, abuse, or unlawful activity is suspected.

12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss arising from your use of our website, products, or services.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for defective goods where required by law.

13. Changes to These Terms

We may update or amend these Terms of Service at any time. Any changes will be posted on this page.

Your continued use of the website after changes are posted means you accept the updated Terms.

14. Contact Information

For questions about these Terms of Service, please contact us at:

info@steroidsandpeptidesuk