Refund policy
No Return & Refund Policy
Due to the medicinal and health-related nature of our products, we operate a strict no return policy. For hygiene, safety, and product integrity reasons, all sales are final once an order has been dispatched.
We do not accept returns, exchanges, or refunds for:
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Change of mind
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Ordering the wrong item
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No longer needing the product
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Opened, used, unsealed, or tampered items
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Sale items
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Gift cards
Please check your order carefully before placing it.
Damaged, Defective, or Wrong Items
Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible at:
info@steroidsandpeptidesuk
Please include your order number, proof of purchase, and clear photos or details of the issue so we can review the matter.
If the issue is approved after review, we will offer an appropriate resolution in line with your statutory rights.
Exchanges
We do not offer exchanges. Please ensure you select the correct product before completing your purchase.
Refunds
Refunds are not offered unless the item is confirmed to be defective, damaged, incorrect, or where required by law.
If a refund is approved, it will be processed back to your original payment method within 10 business days. Please note that your bank or payment provider may take additional time to process and post the refund.
For any return or refund questions, contact us at:
info@steroidsandpeptidesuk
This policy does not affect your statutory rights.