Privacy policy

Privacy Policy

This Privacy Policy explains how Steroids and Peptides UK collects, uses, stores, and protects your personal information when you visit our website, place an order, or contact us.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Billing and shipping details

  • Order information

  • Payment confirmation details

  • Website usage data

  • IP address and device information

  • Messages or enquiries you send to us

We do not intentionally collect more personal information than is necessary to process orders, provide customer support, and operate our website.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Confirm payments

  • Arrange shipping and delivery

  • Contact you about your order

  • Respond to enquiries

  • Prevent fraud and misuse

  • Improve website performance and customer experience

  • Comply with legal, regulatory, tax, and accounting obligations

We do not sell your personal information.

3. Medical or Health-Related Information

Some products sold on our website may be medicinal, health-related, or specialist in nature.

We do not request medical records or detailed health information from customers. However, if you voluntarily provide health-related information when contacting us, we may use that information only to respond to your enquiry or handle your order-related issue.

You should not send us sensitive medical information unless it is necessary for your enquiry.

4. Payment Information

Payments are processed through third-party payment providers. We do not store full card details on our website.

Payment providers may collect and process your payment information in accordance with their own privacy policies and security standards.

5. Sharing Your Information

We may share your personal information with trusted third parties only where necessary, including:

  • Payment processors

  • Delivery and courier services

  • Website hosting providers

  • Email and communication service providers

  • Fraud prevention or security services

  • Legal, tax, or regulatory authorities where required by law

We only share the information needed for the relevant service.

6. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Keep the website working properly

  • Remember items in your basket

  • Improve website performance

  • Analyse website traffic

  • Support marketing or advertising activity, where applicable

Essential cookies are required for the website to function correctly. Non-essential cookies, such as analytics or marketing cookies, may require your consent depending on applicable law.

You can manage or disable cookies through your browser settings.

7. Marketing Communications

We may contact you with marketing emails only where we have a lawful basis to do so.

You can unsubscribe from marketing communications at any time by using the unsubscribe option in our emails or by contacting us at:

info@steroidsandpeptidesuk

Even if you unsubscribe from marketing emails, we may still send you important order-related or service-related messages.

8. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include keeping order records for legal, tax, accounting, fraud prevention, or dispute resolution purposes.

When personal information is no longer required, we will delete it or anonymise it where appropriate.

9. Your Data Protection Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data

To exercise your rights, contact us at:

info@steroidsandpeptidesuk

We may need to verify your identity before responding to your request.

10. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, online service, or electronic storage method can be guaranteed to be completely secure.

11. International Data Transfers

Some service providers we use may process data outside the United Kingdom or your country of residence.

Where this happens, we aim to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

12. Children’s Privacy

Our website and products are not intended for individuals under the age of 18.

We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected such information, we will take steps to delete it.

13. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

For questions about this Privacy Policy or how your personal information is handled, contact us at:

info@steroidsandpeptidesuk