We do have reshipment policy. Due to the customs are different from countries to countries, regions to regions, some are smooth while some are tough, the reshipment policies will be different from orders to orders with different quantities and different from countries to countries. We’re trying our best to increase the success rate with our best shipping and packing methods since the tough customs. All orders will be reshipped if seized unfortunately 100%. But it may not be in one time. If you are in the business for a few year, I’m sure that you can understand what i’m saying.
For any Suspected Package ( which stays at the Customs for more than 7 days ), we would arrange a reshipment free of charge ( but only once ) , a brand new shipping address will be required. we dont accept any refund requirements once the package get seized ,please think twice before you place the order .
The products we offer are very high value yet take up very little space; even a small order of our Compounds may be worth many thousands of dollars and ensuring a successful delivery is of paramount importance. As part of a very large Factory we are able to offer huge advantages including specialist departments for each aspect of the order process, including a department whose job it is to test and trial packing methods and to then select the most suitable method catered to your order. It is this attention to detail which allows us to have the best pass-rates in the entire indrustry.
If other questions, free contact me.